Have you recently changed your password and now your VPN won't connect? The solution is quick and easy:
Click on the Start button and then the Settings gear:
Click on Network & Internet:
In the left column, click on VPN:
In the middle section, click on the VPN in question, then click on Advanced options:
Click on the Clear sign-in info button:
Close the Settings window and try to connect to the VPN again. If you have trouble, try pre-pending "marva\" in front of your user ID, such as: marva\jdoe
Note the direction of the slash. It's \ not /.
If it still doesn't work, please send an email to ithelp@mdvamilk.com and we'll be glad to help you.